Any standard size mat that is in stock, playmats, and dice will ship the next business day.

Any back ordered standard size mat will be fulfilled within 2-4 weeks of the order.

Any custom or geometric custom will be fulfilled within 4-8 weeks of the order.

Method of Shipment

• Orders are shipped using either UPS Ground or USPS Ground Advantage.  UPS Ground is commonly used for most US and international orders. USPS is used on parcels over 48″.
• Orders will be shipped as they manufactured, which could be within 2 months after your initial purchase.  A time estimate will be on the product page at the time of purchase.

Locations

• We offer free shipping to the United States.
• We are now shipping to Canada and Mexico for an additional $19 flat rate fee.  International shipping on long parcels is expensive!  Also, please be advised that the buyer is responsible for any import tax, duty or VAT that is charged by their government.
  • Please note that if you feel you are charged excessive brokerage fees, you are not required to use third party brokerage services (UPS).
  • You may choose to ‘self-assess’ any applicable duties and/or taxes owing at a CBSA office. List of CBSA offices that offer accounting services.
• We are willing to ship to shipping forwarding services, but cannot offer any sort of returns, exchanges, or refunds.  Even if a mat is damaged in shipping or slightly out of spec (which can happen due to temperature exposure).  Due to the cost of overseas shipping, our ability to do any customer support is nullified.  So the buyer accepts all responsibility for using such a service.  Use a forwarding service at your own risk!